Quarterly resilience assessment
A planned recurring check-in to help teams reflect on work-related pressure and resilience.
For U.S. MSSPs and MDR providers
Shiftloom is in development. Its planned approach is intended to help security leaders consider team-level pressure across ticket-heavy operations, shift-friendly support, and MDR or incident-response planning.
Planned capabilities · not a live product
Practical fit comes first
Evaluate a new approach against the queues, tools, staffing patterns, and escalation paths your team already manages. Peer-led discussion can help surface implementation questions before anyone assumes a change will fit.
The planned approach
These capabilities are in development and describe an intended direction, not features available in a live product.
A planned recurring check-in to help teams reflect on work-related pressure and resilience.
Short practices are planned around rotating schedules and the realities of alert-heavy work.
Planned team-level patterns intended to support thoughtful conversations about team conditions.
Privacy-conscious by intent
Shiftloom’s current public product description says leaders receive team-level signals, not individual assessment responses or scores. Anonymized team trends are planned; the aggregation thresholds and other implementation details have not been specified.
Read the privacy and data-use FAQA useful next step
Share the questions you would want answered before considering a resilience approach for an MSSP or MDR team.